Legal documents
Everything governing how RELO NYC works with relocators, employers, and partners lives here. Each document is independently versioned.
This Privacy Policy describes how Lancaster Builds LLC dba RELO NYC (“RELO NYC,” “we,” “us,” “our”) collects, uses, and protects personal information when you visit our website at relo-nyc.com or use our relocation platform (“Platform”). It applies to employer clients (“Clients”), their relocating employees and authorized users (“End Users”), and visitors to our website.
The short version: We collect only what we need to run your relocation. We don’t sell your data. We don’t use it for advertising. Employer accounts control the data their employees submit. You can ask us to delete your data at any time.
01
Who We Are & Two Types of Users
RELO NYC serves two types of users with different relationships to personal data:
Clients (employers) are companies that sign up to manage their employees’ NYC relocations. Clients are the data controllers for their employees’ personal information — they determine what data is submitted and are responsible for ensuring their employees are informed about its use. RELO NYC acts as a data processor on Clients’ behalf, handling that data only as instructed and as described in this policy.
End Users (relocating employees) access the Platform through their employer’s account or via a verified employer email. End Users submit their own personal information directly to facilitate their relocation.
Website visitors who browse relo-nyc.com without creating an account are subject to the website-specific collection described in Section 3.
02
What Information We Collect
From End Users (relocating employees): We collect information submitted through the Platform to manage a relocation, including: full name and email address; current home address and destination address in New York City; employer and HR contact information; housing preferences (neighborhood, budget, apartment size, move-in timeline); and documents uploaded to the Platform such as leases, employment letters, or visa documentation.
From Clients (employers): We collect contact information for account holders and billing contacts, company name and address, and information about the employees they add to the Platform.
From website visitors: When you visit relo-nyc.com, we may collect standard server log data including IP address, browser type, pages visited, and time of visit. This is collected automatically and used solely to maintain and improve the website.
What we do not collect: We do not collect payment card numbers (billing, if applicable, is handled by a third-party processor). We do not collect Social Security numbers, financial account details, or sensitive personal categories such as health information, race, religion, or immigration status — except where an End User voluntarily uploads a document containing such information, in which case it is stored solely for that user’s relocation purposes.
03
How We Use Your Information
We use the information we collect for the following purposes:
To provide the Platform: Managing relocation tasks, matching End Users with relevant service providers, storing and organizing uploaded documents, and communicating with users about their relocation progress.
To operate our business: Processing Client accounts, responding to support requests, and communicating about Platform updates or policy changes.
To improve our services: Analyzing aggregated, de-identified usage patterns to understand how the Platform is used and improve its features. We do not use individual personal data for this purpose in a way that identifies you.
We do not use personal information to serve advertising, build marketing profiles, or sell data to third parties.
04
How We Share Your Information
With Partners, at your direction: When an End User is introduced to a vetted service provider through the Platform (such as a moving company or housing vendor), we may share relevant contact and relocation details with that provider solely to facilitate the introduction. This sharing occurs only as needed to complete the referral.
With Clients: End Users’ relocation data is visible to their employer’s account administrators as part of the Platform’s employer-facing tools.
With service providers: We work with third-party vendors who help us operate the Platform (such as cloud hosting, document storage, and communication tools). These vendors access personal data only as necessary to provide their services to us and are contractually required to protect it.
As required by law: We may disclose personal information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of RELO NYC, our users, or the public.
In a business transfer: If RELO NYC is acquired, merged, or its assets are sold, personal data may be transferred as part of that transaction. We will notify affected users before data becomes subject to a materially different privacy policy.
We do not sell, rent, or share personal information with third parties for their own marketing purposes.
05
Document Uploads & AI Processing
The Platform may use automated tools, including AI-assisted OCR (optical character recognition), to extract and organize information from documents you upload — such as lease agreements or employment letters. This processing is performed solely to help populate your relocation profile and is not used to make automated decisions that have legal or significant effects on you.
Uploaded documents are stored securely and accessible only to you, your employer’s account administrators, and RELO NYC personnel where necessary for support purposes.
06
Cookies & Tracking
Our website may use essential cookies required for the site to function — for example, to maintain a logged-in session. We do not currently use advertising cookies, cross-site tracking pixels, or third-party analytics tools that share your data with outside parties.
If we introduce additional tracking technologies in the future, we will update this policy and provide appropriate notice.
07
Data Retention
We retain personal data for as long as an account is active or as needed to provide the Platform. When a Client account is terminated, Client Data is available for export for 30 days and then deleted, unless we are required to retain it by law.
End Users who wish to have their data deleted before account termination may submit a request to our privacy contact below. We will process deletion requests within 30 days, subject to any legal retention obligations.
08
Your Rights & Choices
Depending on where you are located, you may have rights regarding your personal information, including the right to: access the data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and receive a copy of your data in a portable format.
End Users whose data is controlled by their employer should direct primary data requests to their employer (the data controller). RELO NYC will cooperate with Clients in fulfilling End User rights requests.
To exercise any of these rights directly with RELO NYC, contact us using the details below. We will respond within 30 days.
09
Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include access controls, encrypted data transmission, and secure cloud storage.
No system is completely secure. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by applicable law.
10
Children’s Privacy
The Platform is designed for use by adults (18 and older). We do not collect personal information directly from children, and children are not permitted to create accounts or use the Platform.
As part of the relocation process, End Users who are parents or guardians may optionally provide limited information about their minor dependents — specifically, the number of children and their ages — for the purpose of connecting them with relevant education and school placement resources. We do not collect children’s names, school records, or any other personal information about dependents. This information is shared only with education-related Partners at the End User’s explicit request, and is used solely to facilitate that introduction.
If you believe we have received information about a child in a manner inconsistent with this policy, please contact us and we will address it promptly.
11
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to active Clients and End Users by email or through a notice on the Platform at least 14 days before taking effect. The “Effective” date at the top of this document reflects the most recent update.
12
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Lancaster Builds LLC dba RELO NYC
privacy@relo-nyc.com
relo-nyc.com
These Relocator Terms (“Terms”) govern your use of the RELO NYC platform and services (“Platform”) as an individual relocating to New York City. They apply whether you access the Platform through your employer’s account or by signing up directly. By creating an account or using the Platform, you agree to these Terms. The Platform is operated by Lancaster Builds LLC dba RELO NYC (“RELO NYC,” “we,” “us”).
The short version: RELO NYC helps you navigate your move to NYC — tasks, vendors, neighborhood info, and more. We connect you with vetted service providers but we’re not the mover, the landlord, or the agent. Those relationships are yours. We keep your data private and don’t sell it.
01
What RELO NYC Does
RELO NYC is a relocation platform that helps you organize and manage your move to New York City. Through the Platform you can access relocation task checklists, neighborhood guides, a curated directory of service providers, document storage, and tools to coordinate with your employer’s HR team.
RELO NYC is a software platform, not a licensed real estate broker, moving company, immigration attorney, or financial advisor. Any licensed services you access through the Platform are provided by independent third-party partners. RELO NYC facilitates introductions — it does not provide those services directly and is not responsible for them.
02
Your Account
You must be at least 18 years old to use the Platform. By creating an account, you confirm that the information you provide is accurate and that you are authorized to submit any documents or data you upload.
You are responsible for keeping your login credentials secure. If you access the Platform through your employer’s account, your employer may have visibility into your relocation progress and the information you submit. If you have questions about what your employer can see, ask your HR contact.
We may suspend or terminate your account if you violate these Terms or use the Platform in a way that harms other users or RELO NYC.
03
Your Information
To use the Platform effectively, you’ll submit personal information including your name, contact details, current and destination addresses, housing preferences, employer information, and any documents you choose to upload (such as a lease or employment letter).
We use this information to help coordinate your relocation and connect you with relevant service providers. We do not sell your data or use it for advertising. For full details on how we handle your information, see our Privacy Policy tab.
04
Connecting with Service Providers
The Platform may introduce you to vetted third-party service providers — including movers, real estate agents, corporate housing providers, school consultants, and others — based on your relocation needs. When you request an introduction, we may share relevant details from your profile with that provider to facilitate the connection.
Any agreement you enter into with a service provider is solely between you and that provider. RELO NYC does not guarantee the quality, availability, pricing, or outcome of any third-party service. You should conduct your own due diligence before engaging any provider’s services.
RELO NYC may receive a referral fee from service providers when an introduction leads to a completed transaction. This does not affect the price you pay.
05
Acceptable Use
You agree to use the Platform only for its intended purpose — managing your relocation to New York City — and in compliance with all applicable laws. You agree not to: submit false or misleading information; attempt to access other users’ accounts or data; upload malicious content; scrape or copy Platform content without permission; or use the Platform in any way that could harm RELO NYC or other users.
06
Platform Content
The Platform includes neighborhood guides, cost estimates, vendor listings, and other informational content to help with your relocation. This content is provided for general guidance only and may not reflect current market conditions, availability, or your specific circumstances. It is not legal, financial, real estate, or immigration advice.
Any AI-assisted summaries or document processing on the Platform are tools to help you organize information — not professional advice. Always verify important details with a qualified professional before making decisions.
07
Intellectual Property
The Platform and all its content — including software, design, guides, and tools — are owned by Lancaster Builds LLC. You may use the Platform for your personal relocation purposes only. You may not copy, reproduce, or redistribute Platform content without written permission.
You retain ownership of any documents and personal data you submit. By uploading content to the Platform, you grant RELO NYC a limited license to store and process it solely to provide you with the service.
08
Disclaimer & Limitation of Liability
The Platform is provided “as is” and “as available.” We work hard to keep it running smoothly, but we can’t guarantee it will always be uninterrupted or error-free. RELO NYC is not liable for any service interruptions, data loss, or issues arising from your use of the Platform or your interactions with third-party service providers.
No reliance. You acknowledge that the Platform’s content — including neighborhood guides, cost estimates, vendor listings, and any AI-assisted summaries — is provided for general informational purposes only. You represent that you have not relied on any such content as professional, legal, financial, real estate, or immigration advice in making any decision, and that you have sought independent professional guidance where appropriate.
Liability cap. To the maximum extent permitted by law, RELO NYC’s total liability to you for any claim arising from your use of the Platform is limited to $100 or the total amount you paid to RELO NYC in the three months preceding the claim, whichever is greater. In no event shall RELO NYC be liable for any indirect, incidental, consequential, special, or punitive damages.
09
Indemnification
You agree to indemnify, defend, and hold harmless RELO NYC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform in violation of these Terms; (b) any content or data you submit to the Platform; (c) your interactions with any third-party service provider introduced through the Platform; or (d) any misrepresentation you make in connection with your account.
10
Dispute Window & Class Action Waiver
Dispute window. Any claim or dispute arising from your use of the Platform must be raised in writing within 90 days of the event giving rise to the claim. Claims not raised within this window are permanently waived to the fullest extent permitted by law.
No class actions. All disputes must be brought in your individual capacity only. You waive any right to bring or participate in any class action, collective action, or representative proceeding against RELO NYC. Claims may not be consolidated with those of any other user without RELO NYC’s written consent.
11
Termination
You may stop using the Platform at any time. If you’d like your account and data deleted, contact us at privacy@relo-nyc.com. We will process deletion requests within 30 days.
If you access the Platform through your employer’s account, your access may end when your employer’s subscription ends or when your employer removes you from their account.
12
Governing Law & Disputes
These Terms are governed by the laws of the State of New York. If you have a dispute with RELO NYC, please contact us first — most issues can be resolved quickly. If we can’t resolve it informally, disputes shall be submitted to binding arbitration in New York County under AAA rules, except that either party may seek injunctive relief in court.
13
Changes to These Terms
We may update these Terms from time to time. If we make material changes, we’ll notify you by email or through the Platform at least 14 days before the changes take effect. Continuing to use the Platform after that date means you accept the updated Terms.
14
Contact
Lancaster Builds LLC dba RELO NYC
hello@relo-nyc.com
relo-nyc.com
These Company Terms (“Terms”) govern access to and use of the RELO NYC platform and services (“Platform”) by employer organizations (“Company”). By activating an account, executing an order form, or using the Platform, the individual doing so represents that they have authority to bind their organization to these Terms. The Platform is operated by Lancaster Builds LLC dba RELO NYC (“RELO NYC,” “we,” “us”).
The short version: You’re subscribing to a platform that helps your employees relocate to NYC. You control your employees’ data and are responsible for getting their consent. We process that data on your behalf. We’re not the mover, the landlord, or the agent — those are independent partners.
01
The Platform
RELO NYC provides employer organizations with tools to manage employee relocations to New York City. The Platform includes an HR admin dashboard, relocation policy and budget management tools, a transferee task and document portal, a curated directory of vetted service providers, and reporting on relocation activity.
RELO NYC is a software platform, not a licensed relocation management company, real estate broker, moving company, or legal services provider. Licensed or professional services accessed through the Platform are provided by independent third-party partners. RELO NYC facilitates those introductions and is not responsible for the services partners deliver.
02
Accounts & Authorized Users
Company may designate one or more administrators to manage its account. Administrators may invite employees (“End Users”) to access the Platform. Company is responsible for all activity that occurs under its account, including activity by administrators and End Users it enables.
Company agrees to keep account credentials confidential, maintain accurate account information, and promptly notify RELO NYC of any unauthorized access or suspected security breach. RELO NYC reserves the right to suspend accounts that violate these Terms or pose a risk to the Platform.
03
Subscription & Fees
Access to the Platform is provided under a subscription. Specific fees, billing cadence, and included features are defined in the applicable order form or agreement signed between Company and RELO NYC. In the absence of a signed order form, the then-current pricing published at relo-nyc.com/contact-us/ applies.
Fees are due in accordance with the billing terms in the applicable order form. Late payments may result in suspension of Platform access after reasonable notice. RELO NYC may update its pricing with 30 days’ written notice. Continued use after the effective date of a price change constitutes acceptance.
All fees are non-refundable except as required by law or expressly stated in a signed order form. If Company disputes a charge, it must notify RELO NYC in writing within 30 days of the invoice date.
04
Data Responsibilities
Company is the data controller for personal information submitted to the Platform about its employees and authorized users (“Company Data”). RELO NYC acts as a data processor, handling Company Data only as directed by Company and as described in our Privacy Policy tab.
Company represents that it: (a) has obtained all necessary consents and has legal authority to submit its employees’ personal information to the Platform; (b) has informed End Users that their relocation data will be processed through RELO NYC and directed them to our Privacy Policy; and (c) will comply with all applicable data protection laws in connection with its use of the Platform.
RELO NYC will not sell Company Data or use it for purposes unrelated to providing the Platform. Upon account termination, Company Data is available for export for 30 days, after which it may be deleted in accordance with our data retention practices.
05
Acceptable Use
Company agrees to use the Platform only for its intended purpose — managing employee relocations to New York City — and in compliance with all applicable laws, including employment, privacy, and anti-discrimination law.
The following are prohibited: submitting false or fraudulent information; using the Platform to discriminate against employees on any protected basis; attempting to gain unauthorized access to the Platform or other accounts; scraping, reverse engineering, or reselling Platform access; and uploading malicious code or harmful content.
06
Third-Party Service Providers
The Platform connects End Users with vetted independent service providers including movers, real estate professionals, corporate housing providers, school consultants, and others (“Partners”). RELO NYC does not employ Partners, does not control the services they provide, and is not responsible for the quality, safety, pricing, legality, or outcome of any transaction between an End User and a Partner.
RELO NYC may receive referral fees from Partners when introductions lead to completed transactions. These fees are independent of and do not affect Company’s subscription pricing.
Company acknowledges that its employees’ use of Partner services is governed by the terms of those independent relationships. Company should conduct appropriate due diligence on any Partners whose services will be incorporated into its relocation policy.
07
Intellectual Property
The Platform — including its software, design, content, tools, and underlying technology — is owned by Lancaster Builds LLC and protected by applicable intellectual property laws. These Terms do not transfer any ownership rights in the Platform to Company.
Company retains ownership of all Company Data. By submitting data to the Platform, Company grants RELO NYC a limited license to store, process, and display that data solely as necessary to provide the Platform services.
Any feedback, suggestions, or ideas Company provides about the Platform may be used by RELO NYC without restriction or compensation.
08
Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other in connection with the Platform, including pricing, product roadmaps, and business information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Confidentiality obligations survive termination of these Terms for a period of two years.
09
Disclaimer of Warranties
The Platform is provided “as is” and “as available.” RELO NYC makes no warranty that the Platform will be uninterrupted, error-free, or secure. RELO NYC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
No reliance. Company acknowledges that Platform content — including neighborhood guides, vendor listings, cost estimates, and AI-assisted document summaries — is provided for general informational purposes only and does not constitute professional, legal, financial, or real estate advice. Company represents that it has not relied on such content as a substitute for independent professional guidance in administering its relocation program.
10
Limitation of Liability
To the maximum extent permitted by law, RELO NYC’s total aggregate liability to Company for any claims arising under or related to these Terms shall not exceed the total fees paid by Company to RELO NYC in the three months preceding the claim. In no event shall RELO NYC be liable for any indirect, incidental, consequential, special, or punitive damages — including loss of data, revenue, or business opportunity — even if advised of the possibility of such damages.
10a
Indemnification
Company agrees to indemnify, defend, and hold harmless RELO NYC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) Company’s use of the Platform in violation of these Terms; (b) any data Company submits to the Platform, including any failure to obtain required employee consents; (c) Company’s relocation policies or decisions made using the Platform; or (d) any claim by an employee arising from Company’s administration of its relocation program.
10b
Dispute Window & Class Action Waiver
Dispute window. Any claim or dispute arising from Company’s use of the Platform must be raised in writing within 90 days of the event giving rise to the claim. Claims not raised within this window are permanently waived to the fullest extent permitted by law.
No class actions. All disputes must be brought in Company’s individual capacity only. Company waives any right to bring or participate in any class action, collective action, or representative proceeding against RELO NYC.
11
Term & Termination
These Terms remain in effect for the duration of Company’s subscription. The subscription term is defined in the applicable order form and auto-renews unless either party provides 30 days’ written notice of non-renewal prior to the end of the current term.
Either party may terminate immediately upon written notice if the other: materially breaches these Terms and fails to cure within 15 days of written notice; becomes insolvent or ceases to operate; or engages in conduct that is fraudulent or illegal.
Upon termination, Company’s access to the Platform will be disabled. Accrued payment obligations, and Sections 4, 7, 8, 9, 10, 12, and 13 survive termination.
12
Governing Law & Disputes
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. The parties agree to attempt informal resolution of any dispute before initiating formal proceedings. Disputes that cannot be resolved informally shall be submitted to binding arbitration in New York County under AAA rules, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.
13
General
Entire Agreement. These Terms, together with any applicable order form, constitute the entire agreement between RELO NYC and Company regarding the Platform and supersede all prior discussions or agreements.
Amendments. RELO NYC may update these Terms with 30 days’ notice to active Clients. Continued use after the effective date constitutes acceptance.
Assignment. Company may not assign its rights under these Terms without RELO NYC’s prior written consent. RELO NYC may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets.
Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
Waiver. Failure to enforce any provision shall not constitute a waiver of future enforcement.
Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
14
Contact
Lancaster Builds LLC dba RELO NYC
hello@relo-nyc.com
relo-nyc.com
These Partner Terms & Conditions (“Terms”) apply to all referral, revenue-share, and vendor partner agreements entered into with Lancaster Builds LLC dba RELO NYC (“RELO NYC”). When a partner agreement references these Terms, it incorporates them in full. In the event of a conflict between a signed partner agreement and these Terms, the signed agreement controls.
01
Independent Contractors
Each party is an independent contractor. Nothing in any partner agreement creates a partnership, joint venture, agency, franchise, or employment relationship between RELO NYC and a partner. Neither party has authority to bind the other to any obligation, contract, or representation.
Each party is solely responsible for its own taxes, employees, subcontractors, insurance, and compliance with applicable laws in connection with its own operations.
02
Referral Tracking & Payment
A referral is considered qualified when a customer introduced by RELO NYC completes a paid transaction with the partner within the window specified in the signed agreement. The specific referral fee amount and tracking method (link, code, or direct introduction) are defined in the signed agreement.
Partners are responsible for maintaining accurate records of completed referral transactions and notifying RELO NYC when a qualified referral converts. Payment of referral fees is due within 30 days of the qualifying transaction, unless otherwise agreed in writing.
RELO NYC reserves the right to audit referral records with reasonable notice. Disputed referrals should be raised in writing within 30 days of the relevant payment date.
03
Non-Exclusivity
Unless expressly stated otherwise in a signed agreement, all partner relationships with RELO NYC are non-exclusive. Both parties remain free to enter into similar arrangements with third parties, refer customers to competing services, and operate their businesses without restriction.
04
Representations & Compliance
Each party represents that it: (a) has full authority to enter into the relevant partner agreement; (b) will perform its obligations in compliance with all applicable federal, state, and local laws and regulations; and (c) holds any licenses, permits, or registrations required for its operations.
Partners providing regulated services (including but not limited to real estate, moving, housing, or financial services) are solely responsible for ensuring their own regulatory compliance. RELO NYC does not warrant or guarantee the quality, safety, or legality of any partner’s services.
05
Limitation of Liability
RELO NYC’s role in partner relationships is limited to making introductions and facilitating referrals. RELO NYC is not a party to any transaction between a partner and a referred customer, and accepts no liability for any claims, damages, losses, or disputes arising from services delivered by a partner.
To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages arising out of or related to a partner agreement, even if advised of the possibility of such damages. Each party’s total aggregate liability under any partner agreement shall not exceed the total referral fees paid or payable in the three months preceding the claim.
06
Confidentiality
Each party agrees to keep confidential any non-public business information disclosed by the other party in connection with a partner relationship, including but not limited to pricing, customer data, and referral volumes. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Confidentiality obligations survive termination of any partner agreement for a period of two years.
07
Term & Termination
The term of each partner relationship is defined in the signed agreement. Unless otherwise stated, agreements auto-renew annually and may be terminated by either party with 30 days’ written notice.
Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms or a signed agreement and fails to cure within 15 days of notice; (b) becomes insolvent or ceases to operate; or (c) engages in conduct that is fraudulent, illegal, or materially harmful to the other party’s reputation.
Referral fees earned prior to termination remain payable. Sections 5, 6, 8, 9, and 10 of these Terms survive termination.
08
Intellectual Property & Co-Marketing
By entering into a partner agreement, each party grants the other a limited, non-exclusive, royalty-free license to use its name, logo, and brand assets solely for the purpose of identifying the partnership in marketing and promotional materials. This includes, without limitation: listing the partner on the RELO NYC website and platform, referencing the partnership in social media, press, pitch materials, and co-branded content, and displaying each party’s logo alongside the other’s in partner directories, landing pages, or email communications.
RELO NYC may publicly identify active partners as vetted service providers on its platform and in its marketing materials. Partners are similarly free to reference their relationship with RELO NYC — including use of the RELO NYC name and logo — in their own marketing, website, and client-facing materials, provided such use accurately represents the nature of the relationship.
Each party agrees to use the other’s brand assets in a manner consistent with any brand guidelines provided, and to avoid any use that is misleading, disparaging, or likely to cause confusion. Either party may request removal of specific uses of its brand assets with reasonable written notice, and the other party will comply within 10 business days.
No license is granted to modify, alter, or create derivative works from either party’s brand assets, or to use them in a manner that implies endorsement of unrelated products or services. All other intellectual property rights remain the sole property of their respective owners.
09
Governing Law & Disputes
These Terms and all partner agreements are governed by the laws of the State of New York, without regard to conflict of law principles. The parties agree to attempt to resolve any dispute informally before initiating formal proceedings.
Any dispute that cannot be resolved informally shall be submitted to binding arbitration in New York County, New York, under the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.
10
General
Entire Agreement. A signed partner agreement together with these Terms constitutes the entire agreement between the parties with respect to its subject matter, and supersedes all prior discussions, representations, or agreements.
Amendments. RELO NYC may update these Terms from time to time. Material changes will be communicated to active partners with at least 30 days’ notice. Continued participation in a partner relationship after the effective date of an update constitutes acceptance of the revised Terms.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
Waiver. Failure by either party to enforce any provision shall not constitute a waiver of future enforcement.
Notices. Notices under these Terms should be sent in writing to hello@relo-nyc.com or to the address on file in the relevant signed agreement.